At SensoryU, we use a range of trusted couriers and shipping services to offer you the best options and pricing based on your location and the size of your order. Whether you’re ordering a small sensory tool or a large piece of equipment, you’ll be able to choose your preferred shipping method at checkout.
Handling Times
We aim to process and ship all orders within 1–2 business days. If there are any delays with your order, we’ll let you know as soon as possible.
Shipping Options & Delivery Times
We ship Australia-wide. For smaller items, we typically use Australia Post, which we’ve found to be the most reliable for most areas. You’ll see estimated delivery times and courier options at checkout based on your location and the size of your order.
Australia Post Estimated Delivery Times:
- Regular Post: 2–9 business days
- Express Post: 1–3 business days
Larger items may be shipped via other couriers, with delivery times shown at checkout.
Tracking Information
Once your order is booked in with a courier, you’ll receive an email with tracking details so you can follow your delivery.
Click & Collect (Brisbane)
Prefer to pick up your order? We offer Click and Collect from our partner Occupational Therapy clinic, Upside Down Therapy in Alderley, Brisbane, QLD
We’ll email you when your order is ready, with instructions for collection.